Paymaster Jamaica Limited,
more popularly known as Paymaster was founded by Ambassador Audrey Marks and commenced
operations on October 1997, as Jamaica's first "one stop shop" multi-payment
agency, with one client company and two service locations, providing next day
account updating as our service commitment to customers. Today, the company has
over 150 locations in Jamaica where bill payment collections are received on behalf of over 70 Jamaican client companies. This explosive growth in the number of client companies and locations stems from the company's use of leading edge technology and low cost service centres.
Since inception, Paymaster has developed a reputation for accuracy, efficiency, and reliability of revenue collection, fund disbursements, and information processing and dissemination for our client companies, customers and sub-agents. The company is able to offer this high level of service because the latest technology is utilized to promote efficient and effective customer interactions which facilitate the consistent execution of each transaction. Technology has also allowed Paymaster to provide added benefits to the client companies and customers by exceeding its original customer service commitment, in providing same day account updates.
The company's client portfolio includes major utility companies (JPS, NWC, LIME, Flow, and Digicel). Collections are also done for the following areas of business:
- Paymaster Loyalty Card Program
- Cable service providers
- Internet Service Providers
- Tertiary Institutions
- eTop Up
- Financial Service Companies
- Cheque Cashing
- Membership Clubs
- Ticket Sales
Paymaster also offers the convenient services for the payment of Traffic Tickets, Property Taxes as well as US Embassy online applications and appointments.
Paymaster takes pride in offering facilities for improving revenue collection and extended customer care activities to individuals, public and private sector institutions.